The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data includes [first name, last name, and title,].
Contact Data includes [billing address, delivery address, email address and telephone numbers].
Financial Data includes [bank account and payment card details].
Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].
Technical Data includes [internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website].
Profile Data includes purchases or orders made by you, your interests, preferences, feedback and survey responses].
Usage Data includes [information about how you use our website, products and services].
Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We collect device passcode data from our customers so that we can fully test the functionally of the device before and after we conduct each repair.
The passcode is not used for any other purpose and no personal data is accessed as part of the functionality test.
The passcode is automatically deleted after each repair. If you would prefer not to provide your passcode this is also fine although we won’t be able to test your device after it has been repaired until you come back to collect it, which may cause delays should any repair adjustments need to be made following the test.
Deletion of Personal Data
Users can request for their personal data to be deleted by contacting us at support@repatch.co.uk
Cookies
To improve our services, to provide you with more relevant content, and to analyze how visitors use our website, we may use technologies such as cookies. Cookies are alphanumeric identifiers that are transferred to your computer's hard drive through your Web browser when you visit one of our websites to enable our systems to recognize your browser and track when you return to our websites. All websites that you visit will use cookies.
The 'Help' menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of our websites' most innovative and useful features and we recommend that you leave them turned on.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Repatch work to protect the security of all your information during transmission by using the most up-to-date SSL software, which encrypts information you input and offers the most advanced security software. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site - any transmission is at your own risk.
Repatch maintains physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personally identifiable customer information.
